Personal identification information
We will collect personal identification information from users only if they voluntarily submit such information to us. Users can refuse to supply personal identification information but doing so may prevent them from engaging in certain School related activities.
How we use collected information
The School may collect and use Students’ personal identification information for the following purposes:
• To improve customer service:
Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience:
We may use information in the aggregate to understand how our Students as a group use the services and resources provided in our School.
• To send periodic emails:
We may use Student email addresses to send Students information and updates pertaining to their order. Student email addresses may also be used to respond to Student inquiries, questions, or other requests.
Sharing your personal information
We do not sell, trade, or rent user's personal identification information to others.
Third party websites
User may find advertising or other content in our School that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our School. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to user, is subject to that website's own terms and policies.
Refund Policy – EAMC Academy
At EAMC Academy, we are committed to ensuring transparency in our refund and cancellation process. Below are the detailed terms for our subscription-based and one-time payment programs:
• Onboarding and Refund Terms:
During the live onboarding session, we thoroughly explain our refund process to all students. Each student is required to take a screenshot as confirmation of their understanding of the terms. This ensures that students can easily request a refund for their subscription before they begin their learning journey.
• Cancellation Policy for the Inner Circle (3-Month Subscription):
If a student wishes to cancel their subscription for the Inner Circle program, they must notify our support team at least one month in advance. This ensures they are not charged for the following subscription period.
• Refund Policy for the Masterclass (One-Time Payment):
For our Masterclass, which operates on a one-time payment basis, a refund is available only if the student has not watched more than 10% of the Masterclas s video content. Once 10% of the course material has been viewed, the refund option is no longer applicable.
• Refund of Double Subscription Fees:
In the event of a system error resulting in double charges, students are entitled to a full refund of the excess subscription fees.
We believe this policy offers a fair and transparent approach for all students. If you have any questions or need assistance with cancellations or refunds, please feel free to contact our support team at [email protected]
Changes to these Terms and Conditions
The School has the discretion to update these Terms and Conditions at any time. We encourage users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review these Terms and Conditions periodically and become aware of modifications.